Local Content & Digital Skills
There is an “adoption gap” i.e. non-usage or underusage of ICT products and services even when they are available and affordable by segments of the population in rural as well as urban areas. For non-literates, services which rely on visual aids and voice prompts rather than text are ways of encouraging usage. The creation of very relevant content, including by public agencies delivering services through digital channels, also boost the relevance of content and thus usage. WATRA is committed to expanding the digital economy in West Africa by encouraging learning and adoption of initiatives which promote relevance and usage.